Now live — HIPAA compliant platform

Emergency healthcare
coordination
platform

MedLink connects patients, doctors, and pharmacies in one real-time platform. Get medical help faster with instant messaging, digital prescriptions, and file sharing.

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3
Platforms — Web, Mobile, Desktop
100%
HIPAA Compliant
Real-time
Chat and Notifications
Free
To Get Started
How it Works

From symptom to prescription
in minutes

MedLink streamlines the entire healthcare coordination process so patients get help faster and providers work more efficiently.

1
👤
Patient Creates a Case
Patient registers, describes their symptoms, selects their doctor and pharmacy, and sets the priority level.
2
🔔
Doctor is Notified
The assigned doctor receives an instant notification and can view the case details, chat history, and attached files.
3
💬
Real-time Group Chat
Patient, doctor, and pharmacy communicate in a secure group chat. Messages appear instantly across all platforms.
4
💊
Digital Prescription
Doctor issues a digital prescription directly in the platform. Patient and pharmacy both receive it with a downloadable PDF.
5
✅
Pharmacy Fills & Confirms
Pharmacy receives the prescription, prepares the medication, and confirms dispensing in the platform.
6
🏥
Case Resolved
Once treatment is complete the case is marked as resolved and all records are securely archived.
Features

Everything you need
in one platform

Built specifically for healthcare coordination with security and compliance at the core of every feature.

⚡
Real-time Messaging
Socket.IO powered chat delivers messages instantly to all care team members simultaneously.
💊
Digital Prescriptions
Doctors write prescriptions digitally. Patients and pharmacies download professional PDF prescriptions.
📎
File Sharing
Share X-rays, lab results, and medical documents securely within the case. Supports PDF, JPG, and PNG.
📱
Mobile App
Native iOS and Android app for patients. Full case management, chat, and prescription viewing on the go.
🖥️
Desktop App
Windows and Mac desktop app for doctors and pharmacies. Full case management with a professional interface.
🔔
Smart Notifications
Email and push notifications alert care team members when action is needed on a case.
✅
NPI Verification
Doctor and pharmacy NPI numbers are verified against the official US government provider registry.
📊
Admin Dashboard
Full platform analytics, user management, audit logs, and HIPAA compliance reporting.
🌐
Works Everywhere
Web browser, iOS, Android, Windows, and Mac. Your entire care team stays connected on any device.
Who it's For

Built for every member
of the care team

MedLink has a tailored experience for each role in the healthcare coordination process.

👤
Patients
Get the medical help you need faster. Create cases, chat with your doctor, and track your prescriptions all in one place.
  • Create and manage medical cases
  • Real-time chat with your care team
  • View and download prescriptions
  • Upload medical documents
  • Mobile app for iOS and Android
🩺
Doctors
Manage patient cases efficiently from your desktop. Write prescriptions, review files, and communicate with the care team.
  • Desktop app for Windows and Mac
  • Case list with priority sorting
  • Digital prescription writing
  • NPI verification badge
  • Patient file and history access
💊
Pharmacies
Receive prescriptions instantly. See exactly what needs to be filled, communicate with the doctor, and confirm dispensing.
  • Real-time prescription queue
  • PDF prescription download
  • Dispensing confirmation
  • Direct communication with doctors
  • NPI verification badge
Security and Compliance

Built for healthcare.
Secure by design.

Every feature of MedLink is built with HIPAA compliance and patient data security as the top priority.

🔐
HIPAA Compliant
Full HIPAA compliance with audit logging, access controls, and BAA available for covered entities.
🔒
End-to-End Encryption
All data encrypted in transit with TLS 1.2+. Database encrypted at rest on AWS infrastructure.
👁️
Audit Logging
Every access to patient data is logged with timestamp, user, and action. Full audit trail for compliance.
🛡️
Role-Based Access
Patients, doctors, and pharmacies only see data they are authorized to access. Zero cross-contamination.
⚡
Rate Limiting
Advanced rate limiting protects against brute force attacks and API abuse.
☁️
AWS Infrastructure
Hosted on AWS in the United States. Daily backups, 99.9% uptime SLA, and auto-scaling.

Ready to transform
your healthcare coordination?

Join patients, doctors, and pharmacies already using MedLink to provide better, faster healthcare.

🚀 Get Started Free Contact Us →

No credit card required · Free to start · HIPAA compliant